Service status

Current status

Operational

All core SRS Cortex systems are running normally. No active incidents affecting customers.

System components

• Workspace app — Cortex dashboard, campaigns, and team collaboration
• Publishing queue — scheduled post delivery to connected channels
• Channel connections — OAuth and API integrations with social platforms
• Analytics — data sync and reporting for connected accounts
• Billing — subscription management and payment processing
• Public website — cortex.srs marketing pages and documentation

Planned maintenance

We schedule maintenance during low-traffic windows and announce it in advance on this page and by email when customer impact is expected.

During maintenance, some features may be temporarily unavailable. Historical data and scheduled posts are not deleted.

Incidents

When an incident affects service availability, we post updates here with status, impact, and remediation steps.

For urgent issues not reflected on this page, contact support form or use Report a problem.

Status notifications

Subscribe to email alerts for maintenance windows and incident updates from your Cortex account under Settings → Notifications.